What should I do if I forget my Taobao password? Popular topics and solutions on the Internet in the past 10 days
Recently, Taobao password retrieval problem has become one of the hot topics. With the increase in the frequency of e-commerce shopping, the problem of user password management has become increasingly prominent. This article will provide you with detailed solutions based on the hot content of the entire network in the past 10 days.
1. Statistics of hot topics on the entire network in the past 10 days
| Ranking | hot topics | Search volume (10,000) | Hot trends |
|---|---|---|---|
| 1 | Taobao password retrieval | 128.5 | ↑23% |
| 2 | Account security protection | 95.2 | ↑15% |
| 3 | Double Eleven Shopping Guide | 87.6 | →Smooth |
| 4 | Electronic payment security | 76.3 | ↑8% |
2. Solutions for forgotten Taobao passwords
1.Retrieve via mobile phone verification code
This is the most commonly used password retrieval method. Click "Forgot Password" on the Taobao login page, and the system will send a verification code to your bound mobile phone number. Follow the prompts to reset your password.
2.Retrieve via email
If you have bound your email address, you can choose to reset your password through email verification. The system will send a reset link to your registered email address.
3.Human customer service assistance
When none of the above methods work, you can contact Taobao customer service at 95188. The following materials need to be prepared:
| Materials required | Description |
|---|---|
| ID photo | Must be consistent with registration information |
| Recent transaction history | 3 or more |
| Bind mobile phone number | Can receive verification code |
3. Password security suggestions
1.Set a complex password
It is recommended to use a combination of uppercase and lowercase letters + numbers + special symbols, and avoid using simple passwords such as birthdays and mobile phone numbers.
2.Change password regularly
It is recommended to change the password every 3-6 months, especially when an abnormality is found in the account.
3.Turn on two-step verification
Turn on mobile phone verification or fingerprint verification in account security settings to increase account security.
4. Answers to recent hot questions
| question | solution |
|---|---|
| Can't receive verification code | Check your phone signal, SMS blocking settings, or try a voice verification code |
| Original mobile phone number deactivated | Submit information through manual customer service to change binding mobile phone |
| Forgot answers to security questions | Can only be reset via other verification methods |
5. Tips to prevent password loss
1. Use password management tools to properly save important account passwords.
2. Set an independent password for your Taobao account and do not share it with other websites.
3. Regularly check the security status of the account and handle abnormal situations in a timely manner.
Through the above methods, you can quickly solve the problem of forgotten Taobao password. At the same time, developing good password management habits can effectively avoid similar problems from happening.
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